FAQ's

Have some questions? We've got answers! Check out our most commonly asked questions below.
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FAQ

Passes

When and where do I pick up my wristband?

For U.S. and Canada residents, RFID Wristbands forFor U.S and Canada Residents, RFID Wristbands for this festival will ship in July 2021. Please allow until early August 2021 for your wristbands to arrive. All Non-US residents will have to pickup their wristbands at Will Call.

Can I upgrade my festival pass? How does this work?

Festival pass upgrades are only available for the following pass types: GA, GA + Shuttle Pass & VIP. To upgrade your pass you will need to first purchase your Upgraded Pass during on sale on July 21st and then we will refund you your original Pass. If you lock in a Pass when we go on sale (July 21st) and then send us your two order confirmations (the new order and your original order) to support@bajabeachfest.com, we can then refund your original Pass.

My friend bought my pass for me and their name is on it, will that be a problem?

Since wristbands are being shipped this year, that will not be a problem. Just make sure to get the wristband from them prior to the event. 

If you need to pickup your wristband at Will Call and your name is NOT on the ticket. You will need a copy of your ID as well as a note from the original ticket holder releasing their ownership of the ticket to you. This note should also include a photograph of the original ticket holders ID.

Can I get a refund for my 2020 Presale Pass(s)?

2020 Presale customer had from June 24th – July 28th to request a refund. The option for a refund is now closed. Lyte will be available by early 2021, which will give those with a change of plans the opportunity to transfer or sell their pass to a friend or peer

FAQ

General Questions

When and where will the festival be hosted?

Baja Beach Fest will be hosted on August 13th – 15th, 2021 in Rosarito Beach, MX. The festival takes place on the beach in front of the Oceana Rosarito Inn and the famous Papas&Beer beach club.

How old do you have to be to enter?

This is an 18+ event. ID’s will be checked upon entrance.

What time does the festival start?

Baja Beach Fest 2021 will begin on Friday, August 13th and conclude on Sunday, August 15th. The festival gates will open from 2 PM until 12:30 AM each day.

Additional day activities will be available on each festival day. More details to be released in 2021.

Will there be food onsite?

Yes, there will be a ton of food options to choose from inside of the festival grounds. More details about all of your grub options to be released in 2021.

FAQ

Covid Information

Will Refunds be an option if the festival is canceled or postponed due to COVID?

If the festival is postponed or rescheduled due to COVID, your festival pass(es) will automatically be honored at the rescheduled date. Should you be unable to attend the new date for whatever reason, you will get the opportunity to request a refund.

FAQ

Travel

All the places to stay in Rosarito are sold out, what are my options?

We have partnered with a handful of nice hotels in TJ for our festival attendees to choose from, view partnered hotels. We recommend booking your room as soon as possible. 

If you would prefer to book a vacation rental, please view here to a see a list of neighboring communities to choose from.

Do I need a passport to get into Mexico?

We highly recommend you bring a passport with you if you will be leaving and re-entering the US through an international border. However, many people do report getting across with just a drivers license.

How far away is Rosarito beach from San Diego?

San Diego and Rosarito are 32 miles apart and approximately an hour drive.

If I bring my car, where do I park?

Nearly all hotels have designated parking for hotel guests. As far as Airbnb’s, we recommend contacting the property manager or owner listed in order to ask specifics about parking availability. Street parking is also always an option.

Does Baja Beach Fest recommend vacation rentals in addition to the recommended hotels?

Yes, Baja Beach Fest recommends vacation rentals through a reliable company such as Airbnb and Vrbo.

How will the attendees staying in Tijuana get to and from Baja Beach Fest?

In addition to taxis, attendees with accommodations in Tijuana also have the option to utilize our shuttle service. With a Shuttle Pass you get roundtrip rides to and from the festival for all 3-days. To get more details click here.

I heard there are toll roads on the drive to Rosarito, how much can I expect to pay?

From San Diego / TJ to Rosarito there is one toll station on the scenic drive that costs approximately $2 USD or $38 MX (pesos).

If I want to get a private driver for my group how much will it cost?

The cost depends on group size and vehicle type needed. Please call Mannix for rates and details on their service for your specific parties needs. You can call them at +52 (664) 634 7537.

Where will the Taxi Loop be located?

The taxi loop will be located within walking distance from Baja Beach Festival. There will be an abundance of signage to direct attendee traffic to the Taxi Loop. 

FAQ

Shuttle

How do I get a shuttle pass?

3-Day Shuttle passes can be purchased on our passes page here.  Shuttle passes are sold as a bundle with festival GA & VIP passes. They are not sold separately.

 

I want to take a shuttle, what steps do I need to take?

In order to gain access to a shuttle, you must first purchase a shuttle pass. At a later date, you will be asked about your desired pick-up time. 

Shuttle passes provide 3-Day round-trip access to the festival grounds.

  1. Shuttle pick-up location will be at Pueblo Amigo Hotel in TJ.
  2. Shuttles will arrive and depart in 30-minute intervals.
  3. More details coming in May 2020.

 

 

What happens if I miss my shuttle?

At a later date, all shuttle pass holders will be asked to select a desired pick-up time.

If you miss your pick-up time, this is very important – there is no guarantee of which shuttle will have space for you to get onto next.

If you do miss your shuttle time, we will put you on the next shuttle with an available seat. 

Where is the Shuttle Station located at the festival?

The shuttle station will be located near the exit of the festival. Please follow Shuttle signage and utilize Baja Beach Fest staff to get to the Shuttle Station upon exiting the festival.

If someone else buys my shuttle pass for me and the shuttle pass is in their name, what do I do?

You will need to check-in to the shuttle with that individual. As long as you guys check-in together for the shuttle you will have no problems.

Are shuttle passes final sale or can I sell my ticket if I end up not using it?

All shuttle passes are final sale. Baja Beach Fest has a no refund policy. Shuttle Passes are also nontransferable.

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Get IN Touch

Fill out the form below with any question or concern you may have about Baja Beach Fest 2021 and we will get back to you within 2-3 business days.