Get in Touch

Please read through our FAQs prior to filling out a contact form. If you cannot find the answer you need in our FAQ’s section, please then contact us via the form below.
Jump to:
FAQ

Passes

When and where do I pick up my wristband?

For U.S. and Canada residents, RFID Wristbands forFor U.S and Canada Residents, RFID Wristbands for this festival will ship in July 2021. Please allow until early August 2021 for your wristbands to arrive. All Non-US residents will have to pickup their wristbands at Will Call.

Will the lineup change for Weekend 2?

Both Weekends will feature the same lineup.

Can those with Weekend 1 GA upgrade/transfer to Weekend 2 VIP?

Unfortunately, due to logistical, fullfilment, and inventory management, no transfers or upgrades between weekends will be allowed. However, you could purchase a Weekend 2 pass and then later when we partner with Lyte (early 2021) either a) sell your Weekend 1 pass to Lyte or b) sell your Weekend 1 pass to another person and use Lyte to make that transfer easy and in a verfied way.

Can I upgrade my pass from GA to GA + Shuttle? Or, VIP to VIP + Shuttle?

Yes absolutely, please email help@seetickets.us with your order details and let them know you’d like to upgrade your pass to include a shuttle pass.

My friend bought my pass for me and their name is on it, will that be a problem?

Since wristbands are being shipped this year, that will not be a problem. Just make sure to get the wristband from them prior to the event. 

If you need to pickup your wristband at Will Call and your name is NOT on the ticket. You will need a copy of your ID as well as a note from the original ticket holder releasing their ownership of the ticket to you. This note should also include a photograph of the original ticket holders ID.

Can I change my pass from GA + Shuttle to GA? Or, VIP + Shuttle to VIP?

Unfortunately changing your Pass type to not include shuttle is not an available option.

Will Baja Beach Fest be working with Lyte again?

Yes, we will be working with Lyte to allow people who have a change of plans to transfer passes from one another in a verified and secure way. Stay tuned for updates on when Lyte will be available.

Can I transfer my festival pass to someone else?

We will be working with Lyte in Late 2020/Early 2021 to allow people who have a change of plans to transfer passes from one another in a verified and secure way. Stay tuned to our social media channels for updates on Lyte.

Can I get a refund for my 2020 Presale Pass(s)?

2020 Presale customer had from June 24th – July 28th to request a refund. The option for a refund is now closed. Lyte will be available by early 2021, which will give those with a change of plans the opportunity to transfer or sell their pass to a friend or peer

FAQ

Shuttle

Will there be Shuttle passes sold separately?

Shuttle Passes will be sold separately at a later time for $40 for the weekend. Stay tuned, we will roll out more details via our social media channels.

What if I am not staying at Pueblo Amigo Hotel, but instead I am staying at a different Tijuana Hotel?

We recommend all of those who are staying in Tijuana to secure a shuttle pass to make your transportation to and from the festival affordable and stress-free for Baja Beach Fest weekend. If you are staying at a different Tijuana hotel you can simply take a taxi to Pueblo Amigo Hotel, and then get on the shuttle from there.

The shuttle is more afforable than paying for taxis or private drivers to take you to the festival in Rosarito and back for 3-days.

Where is the Shuttle Station located at the festival?

The shuttle station will be located near the exit of the festival. Please follow Shuttle signage and utilize Baja Beach Fest staff to get to the Shuttle Station upon exiting the festival.

When can I select the time of my shuttle ride for each day?

In mid-July when wristbands are shipped to you, you will then be able to activate your Shuttle Pass. When activating your Shuttle Pass, you will get to select which Shuttle departure and return times you would like for each day.

FAQ

Skydeck

What is the Skydeck experience?

SkyDeck is an exclusive experience for Mega VIP’s. The SkyDeck package includes VIP Passes, Bottle Service, optimal views, a designated server, and more. Tables are very limited and start at around $10,000 USD. If you have serious inquiry please click here.

FAQ

General Questions

When and where will the festival be hosted?

Baja Beach Fest will be hosted on August 13th – 15th, 2021 in Rosarito Beach, MX. The festival takes place on the beach in front of the Oceana Rosarito Inn and the famous Papas&Beer beach club.

How old do you have to be to enter?

This is an 18+ event. ID’s will be checked upon entrance.

What time does the festival start?

Baja Beach Fest 2021 will begin on Friday, August 13th and conclude on Sunday, August 15th. The festival gates will open from 2 PM until 12:30 AM each day.

Additional day activities will be available on each festival day. More details to be released in 2021.

Will there be food onsite?

Yes, there will be a ton of food options to choose from inside of the festival grounds. More details about all of your grub options to be released in 2021.

FAQ

Travel

All the places to stay in Rosarito are sold out, what are my options?

We have partnered with a handful of nice hotels in TJ for our festival attendees to choose from, view partnered hotels. We recommend booking your room as soon as possible.

If you would prefer to book a vacation rental, please view here to a see a list of neighboring communities to choose from.

Do I need a passport to get into Mexico?

We highly recommend you bring a passport with you if you will be leaving and re-entering the US through an international border. However, many people do report getting across with just a drivers license.

How far away is Rosarito beach from San Diego?

San Diego and Rosarito are 32 miles apart and approximately an hour drive.

If I bring my car, where do I park?

Nearly all hotels have designated parking for hotel guests. As far as Airbnb’s, we recommend contacting the property manager or owner listed in order to ask specifics about parking availability. Street parking is also always an option.

Does Baja Beach Fest recommend vacation rentals in addition to the recommended hotels?

Yes, Baja Beach Fest recommends vacation rentals through a reliable company such as Airbnb and Vrbo.

How will the attendees staying in Tijuana get to and from Baja Beach Fest?

In addition to taxis, attendees with accommodations in Tijuana also have the option to utilize our shuttle service. With a Shuttle Pass you get roundtrip rides to and from the festival for all 3-days. To get more details click here.

Get In Touch

If you have any further questions or concerns, our support team would love to assist you. Please reach out using the contact form on this page and we will be in touch within 2-3 business days. Please include all relevant details in your message that will help our team better assist you.

Thank you for reaching out! We will be in touch with you!